Cancellation and no-show Policy

As a small business, every booking means a lot to me. Late cancellations and missed appointments have a big impact on my work, so thank you for understanding and respecting this policy.

• Please give at least 24 hours’ notice if you need to cancel or reschedule.

• Cancellations made less than 24 hours before your appointment, and appointments missed without notice, will be charged at the full treatment price.

• Any outstanding balance must be paid before another appointment can be booked.

• Following a missed appointment, I may require a deposit or full payment upfront for future bookings, even once the outstanding balance has been settled.

I understand that emergencies happen, so please get in touch as soon as possible if something unexpected comes up.